High Performance Materials And Industrial  High Temperature 3D printer manufacturer : 3D Printing Solution Of PEEK,PEKK,CFR-PEEK,ULTEM,PPSU,PA,PC,ABS...Materials.

IEMAI 3D

FAQ

FAQ


Where does Tractus3D ship from? 

Our 3D printers are shipped from our headquarters in China. All products are carefully packaged and handed over to the delivery service, after which it will arrive at your door.


What are the shipping costs?

The shipping costs of IEMAI 3D printers depend on the country it requires delivery to. The shipping costs will be mentioned on the quote, so that you can take these costs into account when deciding on our printers.


How do I install IEMAI 3D printer?

All of our 3D printers come Ready to Print, which means that you will not have to assemble it yourself. Directions are offered in the form of our manual that was delivered with your 3D printer. Did you not acquire the manual or did you encounter any difficulties? Please contact us and we will help you resort the problem accordingly.


How long will it take for my 3D print to finish?

The required time of your 3D print depends on a number of different factors. It is a situational variable that will have to be looked at per individual case. When using 3D printing software IEMAI 3D V2, it will tell you how long the 3D printing process will take, depending on the layer height, infill, print speed and support material required for your prints.

For a time reference, a dice with an edge lenghts of 20 mm and 100% Infill can be printed within 1:50 Hours and needs 3,22 meters of filament.


In what conditions should I store my filament?

Each material has its own environmental properties. Some absorb more moisture than others, which in turn affects the quality of your prints. Therefore the safest measure is to always keep filament in an airtight, dry environment. While this is not necessary for all materials, a dry environment works best to keep the properties of all materials at their best.


How high is the temperature during printing?

MAGIC-HT-PRO are equipped with double extruders, which can heat up to 450°C, and with a heated print-bed, which can heat up to 160°C, and with a heated chamber, which can heat up to 120°C.

MAGIC-HT-L are equipped with double extruders, which can heat up to 450°C, and with a heated print-bed, which can heat up to 120°C, and with a heated chamber, which can heat up to 90°C.

MAGIC-HT-M are equipped with single extruders, which can heat up to 450°C, and with a heated print-bed, which can heat up to 120°C, and with a heated chamber, which can heat up to 90°C.

YM-NT-750/1000 are equipped with double extruders, which can heat up to 275°C, and with a heated print-bed, which can heat up to 110°C.


Which materials can be processed with MAGIC-HT Series?

We offer Industrial High Performance Materials 3D Printing Solutions:PEEK | PEKK | CFR-PEEK | ULTEM | PPSU | PA | PC | ABS | PETG | TPU | PLA |


What is included with the printer?

The delivery package provides you with all necessary parts to enhance your experience including trainings from our engineers. 

-Remote Training 

-Instruction Manual 

-Slicing Software

-Tool startup package

-Material startup package


Which filaments does Apium offer?

IEMAI 3D offers the following filaments with a diameter of 1.75 mm : PEEK | CFR-PEEK | ULTEM | PPSU | PA | PC | ABS | PETG | TPU | PLA |

The filaments diameters are guaranteed to be dimensioned to ± 50μm.


How can I place an order?

You can contact us by e-mail or call us directly. Our staff speaks Chinese and English.

Our business hours: Monday to Saturday from 08:00 – 17:30 

Phone: +86 769 8306 0912

Moble: +86 13826965471

Email: sale01@iemai3d.com


How soon can it be delivered?

In stock: 3-5 days after payment

Out of stock: confirm delivery time with our sales


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